Country of Residence Ineligibility for Plan Renewal


As of April 30, 2024, policyholders from certain restricted home countries will no longer be eligible to extend or renew their insurance policies with us.

If you are a policyholder from one of the following restricted countries:

  • Albania
  • Algeria
  • Andorra
  • Angola
  • Austria
  • Belarus
  • Belgium
  • Benin
  • Bosnia and Herzegovina
  • Botswana
  • Bulgaria
  • Burkina Faso
  • Burundi
  • Cabo Verde
  • Cameroon
  • Central African Republic
  • Chad
  • Comoros
  • Congo
  • Cte d'Ivoire
  • Croatia
  • Czech Republic [Czechia]
  • Democratic Republic of the Congo
  • Denmark
  • Djibouti
  • Egypt
  • Equatorial Guinea
  • Eritrea
  • Estonia
  • Eswatini [Swaziland]
  • Ethiopia
  • Finland
  • France
  • Gabon
  • Germany
  • Greece
  • Guinea
  • Guinea-Bissau
  • Hungary
  • Iceland
  • Ireland
  • Italy
  • Kenya
  • Latvia
  • Lesotho
  • Liberia
  • Libya
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Madagascar
  • Malawi
  • Malta
  • Mali
  • Mauritania
  • Mauritius
  • Monaco,
  • Montenegro,
  • Morocco,
  • Mozambique,
  • Namibia,
  • Netherlands
  • Niger
  • Nigeria
  • North Macedonia
  • Norway
  • Poland
  • Portugal
  • Romania
  • Rwanda
  • San Marino
  • Sao Tome & Principe
  • Senegal
  • Serbia
  • Seychelles
  • Slovakia
  • Slovenia
  • Somalia
  • South Sudan
  • Spain
  • Sudan
  • Sweden
  • Switzerland,
  • Tanzania
  • Togo
  • Tunisia
  • Uganda
  • United Kingdom
  • Vatican City State
  • Zambia
  • Zimbabwe

  • Please note that you will be unable to renew your policy. We apologize for any inconvenience this may cause.

    Should you require assistance or have any questions regarding your policy, our dedicated Customer Success Team is available to assist you. Please don't hesitate to reach out to us for support.